PGONLINE - Login

Reset Press Ganey Online Password

Your new password will be sent to the email address stored in your account profile.

Account:
Username:

If you do not remember your Account and Username, please contact your organization's Account Administrator.
Note: This will not change your Improvement Portal password.

System Requirements

Internet Connection Requirements

High-speed internet connection
Ability to access the following URLs through firewall:
- http://online.pressganey.com (port 80)
- https://online.pressganey.com (port 443)

Supported Browsers

Google Chrome latest version (Recommended)
Microsoft® Internet Explorer 8-10
Mozilla Firefox latest version
Apple Safari latest version

Software Requirements

Allowing cookies is required
Pop-up blockers must be disabled for pressganey.com
Ability to open/view PDF files [Adobe® Reader® v8 or higher recommended]
Ability to open/view Zip files [WinZip recommended]
1024 x 768 screen resolution or higher

Technical Assistance

If you need further assistance, please email our Client Support Desk at [email protected]. Our business hours are Monday-Friday, 8am-5pm, EST. Please be sure to provide your client number/organization's name, email address, contact information and details about your request.