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Internet Connection Requirements

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  • Ability to access the following URLs through firewall:
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    • https://online.pressganey.com (port 443)


Supported Browsers

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  • Microsoft® Internet Explorer 8-10
  • Mozilla Firefox latest version
  • Apple Safari latest version


Software Requirements

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  • Pop-up blockers must be disabled for pressganey.com
  • Ability to open/view PDF files [Adobe® Reader® v8 or higher recommended]
  • Ability to open/view Zip files [WinZip recommended]
  • 1024 x 768 screen resolution or higher


Technical Assistance

If you need further assistance, please email our Client Support Desk at [email protected]. Our business hours are Monday-Friday, 8am-5pm, EST. Please be sure to provide your client number/organization's name, email address, contact information and details about your request.