PG Online

Please provide your PGO Login credentials.


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© 2019 Press Ganey Associates, Inc. Telephone 800.232.8032
Reset Press Ganey Online Password
Your new password will be sent to the email address stored in your account profile.
If you do not remember your Account and Username, please contact your organization's Account Administrator.
Note: This will not change your Improvement Portal password.
System Requirements

Internet Connection Requirements

  • High-speed internet connection
  • Ability to access the following URLs through firewall:
    • http://online.pressganey.com (port 80)
    • https://online.pressganey.com (port 443)


Supported Browsers

  • Google Chrome latest version (Recommended)
  • Microsoft® Internet Explorer 8-10
  • Mozilla Firefox latest version
  • Apple Safari latest version


Software Requirements

  • Allowing cookies is required
  • Pop-up blockers must be disabled for pressganey.com
  • Ability to open/view PDF files [Adobe® Reader® v8 or higher recommended]
  • Ability to open/view Zip files [WinZip recommended]
  • 1024 x 768 screen resolution or higher


Technical Assistance

If you need further assistance, please email our Client Support Desk at ClientSupportDesk@pressganey.com. Our business hours are Monday-Friday, 8am-5pm, EST. Please be sure to provide your client number/organization's name, email address, contact information and details about your request.